Refund and Cancellation

      Decode Age 30-Day Satisfaction Guarantee:


      Guarantee applies to purchases made from authorized resellers only.

      Return period:

      Ensure you return the product within 30 days from the purchase date.

      Product condition:

      The product must be in its original, unopened packaging.

      Refund process:

      Return the product to the place of purchase to request a refund or store credit.

      Issues with the seller:

      If you're unable to reach a satisfactory resolution with the seller, you may seek assistance from Decode Age.

      Customer service contact:

      Call our Customer Service Department at 900-900-30-95 for further help.

      Refund request deadline:

      Make sure to submit your refund request within the 30-day period from the purchase date.

      Required information:

      Provide your proof of purchase, product details, and reason for dissatisfaction when contacting customer service.

      Refund method:

      Refunds will be issued through the original payment method used during the purchase.

      Processing time:

      Please allow a reasonable amount of time for the refund process to be completed.


      Our customer support is available Monday to Saturday: 10am-6pm.Call us at +91 9009003095