Verify Your Decode Age Supplement
Transparency is non-negotiable at Decode Age. You can verify the authenticity and quality of your Decode Age supplement using its batch number, which is found below the barcode on boxes or on the back of pouches.
Frequently Asked Questions
Can I return a suspected counterfeit product for a refund?
If you believe you've received a counterfeit product, please contact our Customer Care team at care@decodeage.com right away. While we cannot issue refunds for items not purchased directly through decodeage.com or our official Amazon store, we’ll do our best to support you.
How can I verify Decode Age product quality?
You can verify the quality of your Decode Age supplement by entering the batch number on our product authenticator page.
Where do I find the batch number on my supplement?
On boxes, the batch number is printed just below the barcode. On pouches, it’s located on the back.
Why is batch verification important?
Batch verification ensures your supplement meets Decode Age’s exacting quality, safety, and authenticity standards. It’s our way of giving you complete peace of mind.
Can I verify all Decode Age products using this tool?
Yes, the product authenticator covers all Decode Age supplements, whether single-ingredient, or foundational formulations.
What happens if my batch number doesn’t match?
If your batch number cannot be verified, please reach out to our Customer Care team at care@decodeage.comor +91 7969469000 immediately. We’ll investigate and assist you with the next steps.
What should I do if I can’t find the batch number?
If you’re unable to locate the batch number, please email a photo of your product/your order ID to care@decodeage.com or +91 7969469000, and our team will assist you.
How often should I verify my Decode Age products?
We recommend verifying each new purchase, especially if bought from third-party platforms or retailers.
