Effective Date: December 2022
1. Information We Collect
We collect personal information in the following ways:
✔ Information you provide: When you create an account, interact with our Services, or communicate with us, you may provide us with personal information such as your name, email address, date of birth, gender, contact number, and any other information you choose to share.
✔ Automatically collected information: We collect information about your usage of our Services, such as device information, IP address, browsing history, and other interaction data.
✔ Third-party information: We may receive information about you from third-party sources, such as social media platforms, analytics partners, and advertising partners.
2. How We Use Your Information
We use your personal information for the following purposes:
✔ To provide, maintain, and improve our Services.
✔ To personalize your experience and tailor content, recommendations, and advertisements.
✔ To communicate with you about our Services, promotions, and updates.
✔ To provide customer support and resolve any issues.
✔ To analyze usage patterns and optimize our Services.
✔ To ensure the security and integrity of our Services.
✔ To comply with applicable laws and regulations.
3. Sharing Your Information
We may share your personal information with the following parties:
✔ Service providers: We may share your information with third-party service providers who help us operate and maintain our Services.
✔ Advertising partners: We may share your information with our advertising partners to deliver targeted ads and measure their effectiveness.
✔ Analytics partners: We may share your information with analytics partners to better understand the usage of our Services and optimize them accordingly.
✔ Legal requirements: We may share your information if required by law or in response to a legal process.
4. Data Retention and Security
5. Your Rights and Choices
As a user in India, you have the following rights concerning your personal information:
✔ Access: You may request access to the personal information we hold about you.
✔ Rectification: You may request that we correct or update any inaccurate or incomplete personal information.
✔ Erasure: You may request that we delete your personal information, subject to certain conditions.
✔ Objection: You may object to our processing of your personal information for direct marketing purposes.
To exercise these rights, please contact us at the email address provided below.
6. Third-Party Links
Our Services may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these third parties. We encourage you to review the privacy policies of any third-party websites or services you visit.
8. Children's Privacy
Our Services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and believe that your child has provided us with personal information without your consent, please contact us at the email address provided below, and we will take steps to delete such information from our systems.
9. International Data Transfers
Decode Age is based in India, and we primarily process and store your personal information within the country. However, we may occasionally transfer and process your personal information outside of India, such as when we engage with third-party service providers or partners. When we transfer your personal information outside India, we will ensure that appropriate safeguards are in place to protect your data, in accordance with applicable data protection laws.
10. Contact Us
No. 7, 1, Haudin Rd,
Yellappa Chetty Layout Sivanchetti Gardens,
Halasuru, Bengaluru, Karnataka 560042 IN
401, Pramukh Orbit 1,
Opp. Canal Corridor,
Surat, Gujarat 395010 IN
What information do you collect about me?
We collect various types of personal information, including:
✔ Identifiers, such as your name, email address, phone number, and IP address.
✔ Commercial information, like your purchase history, and preferences.
✔ Internet or other electronic network activity information, including your browsing history and interactions with our Services.
✔ Geolocation data, such as your general or precise location.
How do you use my personal information?
We use your personal information for various purposes, including:
✔ To provide and maintain our Services.
✔ To process transactions and send related information.
✔ To communicate with you about our Services, promotions, and events.
✔ To personalize your experience and improve our Services.
✔ To detect, prevent, and address technical and security issues.
✔ To comply with legal obligations and enforce our agreements.
Do you share my personal information with third parties?
Yes, we may share your personal information with third parties, such as:
✔ Vendors and service providers who help us operate and improve our Services.
✔ Advertising and analytics partners to provide you with targeted advertisements and analyze our Services' performance
✔ Third parties as required by law or similar disclosures.
How can I access, update, or delete my personal information?
Can I ship my order to another address at checkout?
Yes, you can create a "Ship To" address other than your profile address when you get to the checkout page. You don't have to add a "Ship To" address to your profile.
How do you protect my personal information?
We implement various technical and organizational measures to safeguard your personal information. These measures include encryption, secure servers, and access controls. While we strive to protect your information, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee its absolute security.
Our customer support is available Monday to Saturday: 10am-6pm.Call us at +91 9009003095