Shipping Policy

      At Decode Age, we understand the importance of fast and efficient service. We strive to deliver your orders promptly and securely, usually within 5 working days across India.

      Shipping Details:

      •  We ship to all locations across India.
      •  Shipping is free on all orders.
      •  We offer Cash on Delivery (COD) in select cities in India.
      •  COD is not available for orders worth Rs. 5000 & above.
      •  Cashback offers apply only to prepaid orders and not to COD orders.
      •  A minimum of 1 product must be purchased to complete the order.
      •  All product MRPs include applicable taxes, as per government laws.

      Payment & Refund Information:

      •  Our leading courier partners handle shipping and COD services.
      •  Refunds will be processed through the same payment gateway used for the order.
      •  Customers can modify the shipping address only before the product is packed. After packing, the shipping address cannot be changed.
      •  In case of non-receipt of the order within the stipulated period, please file a complaint at care@decodeage.com with your order number.

      FAQ

      Our customer support is available Monday to Saturday: 10am-6pm.Call us at +91 9009003095