Shipping Policy

  • We know the importance of fast, efficient service and hence strive to deliver your orders promptly. Our network aims to provide your orders in a quick, secure way and takes about 5 working days to reach you.
  • Our shipping is available in all locations across India. We offer free shipping on all orders 
  • You can pay for your order through Cash on Delivery (COD). We offer Cash on Delivery (COD) in select cities in India. 
  • On all orders worth Rs. 5000 & above, we don’t offer Cash on Delivery.
  • Cashback offers are only applicable on prepaid orders. They are not applicable on Cash on Delivery orders.
  • To be eligible to receive your purchase from the website, a minimum of 1 product needs to be purchased.
  • MRPs of all products are inclusive of all the taxes. The taxes are applicable as per the government laws (bound to change as per the change in government tax laws).
  • Our shipping partners are the leading courier partners in the industry. Cash on Delivery (COD) is also available with the application of the partners. All refunds will be carried out through the same payment gateway.
  • Customers can modify the shipping address only before the product has been packed. After the packing of the product is complete, the shipping address will not be modified.
  • If the order does not reach you within the stipulated period, you can raise the complaint at care@decodeage.com with your order number.

 

Bangalore Office:
No. 7, 1, Haudin Rd,
Yellappa Chetty Layout Sivanchetti Gardens,
Halasuru, Bengaluru, Karnataka 560042 IN

Surat Office:
401, Pramukh Orbit 1,
Puna-Saroli Rd,
Opp. Canal Coridor,
Surat, Gujarat 395010 IN

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Who We Are

We are a team of researchers and scientists striving to bring science-based supplements and predictive tests to improve health span.

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Highest Quality

Each ingredient as well as the finished products are tested for purity and to be free from toxicity.

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Secure Payment

Certified daily by the most secured payment gateway to make your shopping experience 100% safe and secure.

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Fast Shipping

Same-day shipping on orders placed before -1PM. We ship by Air for the fastest and safest delivery.

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Customer Support

Our knowledgeable and helpful team is ready to assist you with all your questions.