Shipping Policy

At Decode Age, we understand the importance of fast and efficient service. We strive to deliver your orders promptly and securely, usually within 5 working days across India.
Shipping Details:
✔ We ship to all locations across India.
✔ Shipping is free on all orders.
✔ We offer Cash on Delivery (COD) in select cities in India.
✔ COD is not available for orders worth Rs. 5000 & above.
✔ Cashback offers apply only to prepaid orders and not on COD orders.
✔ A minimum of 1 product must be purchased to complete the order.
✔ All product MRPs include applicable taxes, as per government laws.
Payment & Refund Information:
✔ Our leading courier partners handle shipping and COD services.
✔ Refunds will be processed through the same payment gateway used for the order.
✔ Customers can modify the shipping address only before the product is packed. After packing, the shipping address cannot be changed.
✔ In case of non-receipt of the order within the stipulated period, please raise a complaint at care@decodeage.com with your order number.

FAQ

Our customer support is available Monday to Saturday: 10am-6pm.Call us at +91 9009003095